Senior Product Manager, Compliance and Onboarding

Sphere Labs is building modern, compliance-native infrastructure for cross-border payments and settlement — designed from the ground up for businesses and regulated institutions. SpherePay is live and trusted by 200+ businesses, and SphereNet is in active development with banks and regulators across 18 jurisdictions. Backed by Coinbase, Kraken, Jump Trading, Hudson River Trading, and The Chernin Group.

As Senior Technical Product Manager for Onboarding and Compliance, you will own the product roadmap for KYC, KYB, and onboarding — the systems that decide who gets access to Sphere's infrastructure and how fast they get there. You will balance conversion speed against the compliance rigour that regulated financial infrastructure demands, and build the risk tooling and internal workflows that help the compliance team scale.

Location: Remote (US or Latin America). Salary: $170,000–$200,000 per year.

• Own the product roadmap for KYC, KYB, and onboarding for both businesses and individuals
• Drive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's compliance programs
• Shape the risk rating program in partnership with compliance — models and workflows that determine how customers are tiered, reviewed, and monitored
• Build internal tooling for compliance and operations: case queues, review workflows, escalation paths, and decision audit trails
• Organize and prioritise engineering work: writing specs, weighing tradeoffs, and unblocking execution day-to-day
• Define and track the metrics that matter: onboarding conversion, time-to-approval, false positive rates, manual review volume, and operational efficiency

• 5+ years of product management experience, owning products end to end: discovery, spec, shipping, and iteration
• Experience working with or inside a regulated institution on an API product — bank, licensed money transmitter, or payment processor
• Deep experience in compliance and onboarding products (identity verification, onboarding pipelines, risk-rating systems) and/or API/SDK products sold to integrators
• Experience working directly with engineering on prioritisation, tradeoffs, and technical decisions
• Strong written communication for specs, compliance-facing documentation, and cross-functional strategy
• Preferred: experience building risk rating programs, KYB and KYC onboarding, internal compliance tooling, or background at a BaaS company
• Nice to have: crypto or stablecoin experience, technical background (CS degree or engineering), Spanish or Portuguese proficiency