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Principal AI Engineer, Chatbot Development
Apply To This JobJob Description
Owns architecture and production deployment of large-scale LLM-powered conversational chatbot systems for OKX's enterprise and consumer crypto users, including intent routing and continuous-learning pipelines.
Responsibilities
- Architect and deploy large-scale LLM-powered conversational chatbot systems for enterprise and consumer users
- Design intent classification and multi-tier routing logic for chatbot conversations
- Build LLM-as-judge and automated evaluation pipelines to monitor dialogue quality
- Run continuous A/B testing and iteration cycles to improve chatbot performance
What we are looking for
- LLM dialogue systems
- Intent classification and routing
- LLM-as-judge evaluation
- A/B testing frameworks
- Production ML systems
Additional Information
Hybrid role based in San Jose, California (3 days/week on-site). Compensation includes a performance bonus and long-term incentives; no crypto pay option for this posting.
Perks and Benefits
- Competitive compensation package
- Health coverage
- Long-term incentive plan
- Wellness allowance
The Company: OKX
Leading global crypto exchange and OKX Wallet developer with millions of users worldwide.
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OKX is looking for
People working in
Engineering >
Who specialize in
Machine Learning & AI
With these skills
LLM dialogue systems, intent classification/routing, LLM-as-judge evaluation, A/B testing frameworks, production ML systems
Willing to work
Full-time
With an experience level
Lead / Principal
Location
Hybrid • San Jose, California (hybrid, 3 days/week)
Capacity
40 hours/week
Salary budget
$250,444 – $375,666
Equity option
Performance bonus and long-term incentives
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