Principal AI Engineer, Chatbot Development
Job Description
OKX seeks a Principal AI Engineer to lead architecture and production deployment of large-scale, LLM-powered chatbot systems for enterprise and consumer crypto use cases, owning end-to-end delivery of conversational AI platforms.
Responsibilities
- Lead architecture and production deployment of large-scale, LLM-powered chatbot systems
- Design multi-tier intent routing and classifier training
- Build automated dialogue-quality evaluation and bad-case discovery pipelines
- Run continuous A/B testing loops for chatbot performance
- Own end-to-end delivery of production-grade conversational AI platforms
What we are looking for
- PhD or Master's with 10+ years of experience deploying large-scale conversational products in production
- Fintech, Web3, or high-frequency trading exposure ideal
- Deep understanding of intent classification and dialogue evaluation frameworks
Additional Information
This Hong Kong/Singapore posting runs alongside OKX's broader multi-region AI hiring push for conversational chatbot infrastructure.
Perks and Benefits
- Competitive total compensation package
- L&D programs and education subsidy
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
Keywords: LLM orchestration, Conversational AI architecture, Intent classification, A/B testing, Dialogue evaluation frameworks
OKX
📍 Registered in Seychelles; major operating hubs in Hong Kong and SingaporeVisit Company WebsiteOKX is one of the world's largest cryptocurrency exchanges and the developer of OKX Wallet, giving millions access to crypto trading and decentralized applications. Backed by its Proof of Reserves system, OKX serves both retail traders and hundreds of large institutions seeking access to global crypto markets, operating across Asia, Europe, and the Americas.
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