Client Services Specialist, Prime

The BitGo Prime team supports institutional trading, lending and borrowing clients. The Prime Client Services Specialist supports business operations for BitGo Prime's digital asset trading and financing services.

Responsibilities

• Manage trade and settlement workflows, including trade entry, transfers, reporting and reconciliation
• Work with the Prime business team to maintain funding across trading venues
• Serve as first-line support for trading and financing operations inquiries
• Lead process improvements and recommend automation
• Produce daily, weekly and monthly reports
• Help onboard new counterparties
• Identify operational risks and document policies and procedures

What we are looking for

• Previous middle- or back-office experience in financial services (required)
• Strong attention to detail and analytical skills
• Hands-on Excel or Google Sheets; macro exposure a plus
• Trading, stock loan or FX experience a plus
• Genuine interest in financial services and crypto
• Bachelor's degree or equivalent experience