Principal AI Engineer Chatbot Development Headline

OKX is seeking a Principal AI Engineer to lead the development of its AI-powered chatbot systems. In this senior technical role, you will architect and build next-generation conversational AI solutions that serve millions of users, working with the latest large language models and retrieval-augmented generation techniques.

• Lead the technical design and development of OKX's conversational AI and chatbot systems
• Research and implement state-of-the-art NLP and LLM techniques for production applications
• Build RAG systems, fine-tuning pipelines, and evaluation frameworks for AI chatbots
• Collaborate with product managers to translate user needs into AI solutions
• Mentor junior AI engineers and establish best practices for AI development at OKX
• Drive innovation by experimenting with new AI techniques and architectures

• Principal-level experience in AI/ML engineering with focus on NLP or conversational AI
• Deep expertise with transformer models, LLMs, and fine-tuning techniques
• Strong Python skills and experience with ML frameworks (PyTorch, TensorFlow)
• Experience building production RAG systems and evaluating LLM performance
• Track record of delivering AI systems at scale in a fast-paced environment

OKX is building AI capabilities across its entire product suite, and the chatbot team is central to that mission. This role offers the opportunity to lead AI innovation at one of the world's top cryptocurrency exchanges.